There's more to selling a home than just suggesting a price, taking photos and writing a description. We give honest, plain-speaking advice, and as much - or as little - hand holding as you require.

Receiving an offer is really just the beginning of the home sale process. Although you may not see it, at a good estate agency there's feverish work going on behind the scenes to turn an offer into a legally-binding sale.

Unfortunately between 30 and 40% of agreed sales fall through, so to avoid wasted time, and to solve issues before they get out of control, we stay in constant touch with buyers, solicitors and brokers to keep pushing your sale towards the ultimate goal of completion.

I regularly find myself laying awake at night thinking of ways to get my clients' sales through. I can't relax until completion is a 100% certainty.

Mark Baldwin Director